Contact Us
Need help choosing a product or checking an order? Contact the xiaodouwuliu support team.
Email: CS@xiaodouwuliu.com
Contact address: 2181 S Columbine St, Denver, CO 80210, United States
Support hours: [CONFIRM: days, hours, time zone, and holiday exclusions]
Expected response time: [CONFIRM: response timeframe in business days]
What to include
For order questions, include your order number and checkout email. For product questions, include the item name or product-page link. For a damaged or incorrect item, describe the issue and attach relevant photographs if available. Please do not include passwords, full card numbers, or other unnecessary sensitive information.
Delivery and returns
See our Shipping Policy for delivery information and our Refund Policy for return instructions. [CONFIRM: whether customer visits or in-person returns are available; state restrictions clearly.]
Privacy requests
For requests about your personal information, email the same support address and indicate that your message concerns privacy. Details are available in our Privacy Policy.