Terms of service

Terms of Service

Effective date: [CONFIRM: publication date]

Overview

These terms apply to use of the xiaodouwuliu online store and purchases from American Battle Monuments Foundation. Please review these terms and the linked policies before ordering. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Using the store

You must have legal capacity to make a purchase, or act with appropriate authorization. Provide accurate order and contact information. Do not misuse the store, attempt unauthorized access, submit fraudulent orders, or infringe the rights of others.

Products and prices

Review the product description, size, material, included items, and any stated restrictions before ordering. Screen settings can affect how colors appear, but this does not excuse goods that differ materially from their description. Prices, applicable taxes, discounts, and shipping charges are shown before payment. [CONFIRM: store currency and whether displayed prices include or exclude applicable taxes.]

Orders and acceptance

[CONFIRM: when an order becomes accepted and when payment is authorized or captured.] If an item is unavailable, an order cannot be fulfilled, or a material pricing error is identified, we will contact you to explain the issue and available options. We will not substitute a product or increase an agreed charge without your agreement. Payments for canceled, unfulfilled items will be refunded according to the applicable policy.

Payment, delivery, and returns

See our Payment Terms, Shipping Policy, and Refund Policy for the applicable payment process, delivery estimates, return eligibility, costs, and refund timing.

Privacy and intellectual property

Our Privacy Policy explains how personal information is handled. Website materials and third-party trademarks remain subject to their owners' rights. Access to this website does not grant permission to reproduce protected material beyond uses permitted by law.

Service problems and responsibility

We aim to keep product and order information accurate. If you identify an error or experience a problem, contact us so we can investigate. Temporary service interruptions may occur. No provision here removes our responsibility for remedies required by applicable consumer law.

Disputes and changes

For an order-related complaint, email CS@xiaodouwuliu.com with the relevant details. [CONFIRM: applicable governing law and dispute arrangements based on the actual operator and markets; do not infer these solely from the Denver address.] Updated terms apply prospectively and do not retrospectively remove rights attached to an existing order.