Available payment methods
We accept the payment methods displayed in our secure checkout for your order and location. Availability may depend on the payment provider, device, or destination. [CONFIRM: enabled payment methods; list specific card brands or wallets only after testing them.]
Currency and total price
[CONFIRM: transaction currency, such as USD, and any supported multicurrency checkout.] Before you place your order, checkout displays the items, applicable discounts, shipping charges, taxes, and total amount payable. Your bank or payment provider may apply its own currency conversion or cross-border fees; contact that provider for details.
Authorization and charges
[CONFIRM: whether payment is captured at checkout, on order acceptance, or at dispatch. Explain the treatment of temporary authorization holds and failed payments.] If a payment fails, confirm your billing details or contact your payment provider before trying again. Contact us if you see an unexpected or duplicate charge.
Security
Enter payment information only through the store's checkout and authorized payment-provider interfaces. Do not send full card details, passwords, or one-time security codes to customer support. We may request information necessary to verify a transaction, but will not ask for your account password by email.
Cancellations and refunds
Cancellation and return eligibility are described in our Refund Policy. For returned goods, we inspect the return within 3 business days after receipt and initiate an approved refund within 2 business days after approval. [CONFIRM: refund destination, normally the original payment method, and separate refund timing for cancellations.] If your original payment method is no longer available, contact us and the payment provider for the supported refund process.
Questions
Email CS@xiaodouwuliu.com with your order number, transaction date, and a description of the issue. Redact sensitive financial information from any screenshot.